Red Lorry Yellow Lorry

Our story needs to be communicated in a way that’s both sensitive and hard-hitting. The lorries showed the finesse needed to strike that balance.

Internet Watch Foundation

The lorry team applies creativity and strategic thinking to all that they do. They’re insightful, proactive and highly effective. Plus, their extensive technology background, content generation skills and excellent national and trade media contacts allow us to tell our story in the right places and in the right way.

Michael Baldwin - Vice President, Marketing Intralinks

The lorries are truly a force and have become a part of the Hogarth family. We’ve seen traction across the whole campaign. Seeing Hogarth people commenting on wider industry issues and being a port of call for comment around key topics has been critical to our growth and market perception.

Andrew Starling - Ex-Director of Business Development Hogarth Worldwide

Working with the lorries has made a dramatic difference to the way we communicate with our customers. Now we come across as human and helpful at all times. Customers are also friendlier in return.

Alka Sidar - ex-Contact Centre Manager Citroën UK

Working with Red Lorry Yellow Lorry has been great fun. Their people are friendly and easy to work with. Their trainers know their subject well and deliver it in a professional, engaging way – even traditional writers have been won over. There’s been lots of interest from other departments who’ve heard about our new helpful, straightforward tone of voice and want their staff training too. We’ve even penned a new verb – to be ‘lorried’ for the text they refreshed for us.

Barbara Bedford - Customer Service & Communications Director First Group

The lorries are a true communications partner – from strategic advice and corporate reputation management to consistent, on-the-ground communications support for our local teams around the globe. They are proactive, energetic and smart.

Craig VerColen - VP, Corporate Communications LogMeIn

Far too many brands in financial services ignore the importance of tone of voice in customer communications. At LV= we try to ensure a tone based on a ‘conversation between equals’, not the usual condescending mumbo jumbo or patronising insincerity that some others churn out.

David Radford - ex Head of Marketing LV=

The RLYL team is professional, proactive and constantly presents creative ideas. The coverage they secure for us has driven engagement to our social channels and sends qualified leads to our gated content on our website. We consider the lorries a trusted partner that we can count on for solid communications advice.

Dino Kuckovic - Customer Experience Manager Falcon.io

We completely trust the lorries to do the right thing. Their global team goes above and beyond, whether securing media coverage, developing quality content, or providing strategic advice. We value their industry insights, proactivity and understanding of the story we want to tell - and can always count on the team’s responsiveness and flexibility.

Jim Sheehan - VP Corporate Communications Avid

The lorry team delivered timely insights and deep local news expertise. They placed stories and helped us garner awards to net positive business results. Their hub agency model integrated our European communications efforts and resulted in tremendous efficiency gains plus a consistent corporate WatchGuard story.

Kerry Desberg - ex-Director of Communication WatchGuard

The lorries have a deep understanding of how to help us creatively achieve our PR goals. They are an extension of our own internal team and deliver nothing short of top-notch work.

Lauren Christopherson - Senior PR manager LogMeIn

The lorries have been invaluable in our drive to improve and monitor the quality of our online content across Europe. From refining the eBay tone of voice to producing copywriting guidelines and a robust quality assessment programme, they’ve provoked debate and added real value – and we’ve had a lot of fun together

Lucie Hyde - ex-Director of Global Content eBay