Brand language
Words make a difference. We help you put the right ones in the right places to bring your brand to life.
We do this by:
- creating a tone of voice and designing documents that reflect your values and personality
- making sure your communications deliver the experience your customers demand
- giving you the practical tools to write well right across your business
But that’s by no means all there is to it. To find out what we can do for you, please get in touch.
Case studies
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LakelandDeveloping written communications to bring out the Lakeland values to customers, suppliers and employees |
eBayHelping eBay improve and manage the quality and consistency of their online content across Europe |
CitroënDeveloping tone of voice and improving customer communications to create a consistent written and verbal style for Citroën UK |
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Lorry news
01/07/2011
eBay re-invest in the lorries to create a global tone of voice
The success of our UK tone of voice project has prompted eBay to ask lorries to develop a global tone of voice for content creators across the UK, Europe and North America. Supported by internal and external research the aim is to create a consistent style of communication that will be practically useful for eBay teams generating content content for buyers, sellers, customer support and help. We’re keen to get stuck into this one – it’s going to be a corker.
Feature
Engaging communications in financial services
The Lorries recently hosted ‘Engaging communications in financial services’ in partnership with The WOW! Awards. Check out the highlights video which features experts Steve Simpson, author of Cracking the corporate culture code, Tony Cocks, channel development manager, Microsoft and LV= marketing manager Suzie Walker, among others.
